“With El Paso Electric Company (EPE) joining the Energy Imbalance Market (EIM), the company needed a settlements application that could support the new EIM settlements functions. PowerCore from Power Settlements provided this support. The functionality from Power Settlements was not limited to the settlements processes but also helped with visual analytics and metering submission. The implementation process was seamless and efficient, thanks to the dedicated and responsive support from the Power Settlements team. From initial onboarding to final go-live, Power Settlements provided exceptional guidance and assistance at every step. The software was tailored to EPE’s specific needs, and the customization options were extensive, allowing EPE to streamline the settlements processing workflow at a whole new level.
One of the standout features of PowerCore is its user-friendly interface. The intuitive design and navigation made it easy for the EPE team to adapt to the new system, reducing the learning curve and ensuring smooth adoption across the organization. PowerCore’s robust functionality enabled EPE to automate various manual processes, resulting in increased efficiency and accuracy in settlements processing.
Moreover, the level of support EPE received from the Power Settlements team during the implementation has been exceptional. Their responsiveness and willingness to address any questions or concerns was exemplary. Power Settlements consistently went above and beyond to ensure EPE’s satisfaction with PowerCore.
In summary, the implementation of PowerCore has been a success for EPE. The software transformed EPE’s settlements processing operations, bringing increased efficiency, accuracy, and visibility. The seamless implementation process, user-friendly interface, robust functionality, and excellent support from the Power Settlements team made it a truly positive experience. EPE highly recommends PowerCore from Power Settlements to any institution seeking a reliable and effective solution for EIM settlements processing.”
